Privacy and Policies

Privacy Policy Statement

This is the Web Site of Janice Saunders of One Jazzy Life LLC

We can be reached via e-mail at janice@onejazzylife.com
This privacy policy sets out how One Jazzly Life LLC uses and protects any information that you give One Jazzy Life LLC when you use this website.

One Jazzy Life is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The policy  and privacy statements may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

For each visitor to our Web page, our Web server automatically recognizes the domain name and e-mail address of the consumer (where possible).

We collect the e-mail addresses of those who communicate with us via e-mail, payment information (e.g., credit card number and billing address).

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Refund/Exchange/Cancellation The refund/exchange/cancellation policy is individualized per each program.

Here is a quick summary of those policies:

Events:

All requests for refunds and cancellations for events must be received via email a minimum of 30 days in advance of the event. If request for refund or cancellation is received after that date, but more than 7 days prior to the event, the purchaser will be given full credit of the amount paid for a future event. If it is less than 7 days prior to the event, no refund is given.

Digital Products:
There are no refunds for purchases of digital products. Please let us know if you have any issues downloading your files and we will be happy to help.

Physical Products:
Please let us know if there is a problem with any of the physical products we sell including music CDs, Uplevel Your Life program and more. Depending on the program, the refund policy is different. For CDs, we will replace any CDs that are not received or arrive in unusable or damaged condition. For programs, we typically offer a 30 day money back guarantee except for closeout sales and those will be clearly marked as such.

Privacy Policy
We will never ever ever ever ever send you spam. We will never ever ever ever sell your name or email address. We will guard your information with our lives.